B2B TECHNICAL INTAKE
Submit a Partner Service Request
Give the support team a traceable product, purchase and issue record so the request can be routed to the correct dealer, project or IFUNGOO contact.
BEFORE YOU SUBMIT
Prepare the evidence that speeds up review.
Product and purchase
Model, serial or batch reference, original seller, order and delivery date.
Issue description
What happened, when it started, operating context and troubleshooting already performed.
Photos or video
Overall product, label, connections, installation and the visible issue.
Requested outcome
Technical review, document, replacement assessment or project support.
SERVICE REQUEST FORM
Tell us what needs review.
Use company contact information and include only information relevant to this business service case.
WHAT HAPPENS NEXT
A review route based on the case.
Intake check
Confirm contact, model and purchase route.
Evidence review
Review symptoms, media and operating context.
Route assignment
Identify the responsible dealer, project or support team.
Next action
Request more evidence or define the applicable handling plan.
OTHER SUPPORT ROUTES
Choose the page that matches the task.